Customer Service

Volvo Penta Commitment

Provide you with

Comprehensive and worry-free repair, maintenance and hosting services

Pre-sales service

Provide pre-sales technical support

Assist in computer room design, layout, and installation suggestions

Help choose model, capacity and function

After-sales service

Equipment installation, commissioning and electrical connection

Computer room environmental protection project

Waste heat utilization project

Fire inspection and testing

User operation training

Provide guidance on equipment care, maintenance and simple troubleshooting

Quick delivery of spare parts

Entrusted management of equipment

Service Commitment

Establish user profiles, follow up services, and make regular visits

Regular centralized training for user operators

We can send people to assist on holidays or special days

We provide original technical support and spare parts from world famous manufacturers

Respond to repair reports within 30 minutes and dispatch personnel within 2 hours

2 hours for general fault handling and 8 hours for major fault handling

Training

User on-site operation and maintenance training

Factory-based skills training

Factory guidance and training

Supporting projects

Generator room design, unit installation, linkage debugging

Environmental protection noise reduction project, heat recovery project

Well machine and well network (city power, power generation) engineering